Assigned Risk Analyst - Customer Operations (Hybrid)

Location Boca Raton, Florida Req ID #412

At NCCI, we’re currently looking for an Assigned Risk Analyst to join our Customer Operations team in reviewing insurance applications and determining eligibility and proper classifications. In this role, you’ll have the opportunity to learn about the workers compensation industry and our role in it. You’ll go through a paid-training program that includes classroom and on-the-job experience that will support your success.

Insurance is interesting, challenging, and rewarding. What we do positively impacts people and businesses across the nation. If you’re interested in starting or growing your career in insurance, apply today!

Please note: This position will be a part of a targeted January 2023 new hire class.


  • Review workers compensation insurance applications for accuracy and gather additional information to analyze and determine eligibility, the proper classification, and appropriate pricing
  • Learn workers compensation industry terminology, rules, and how to explain these rules to our customers
  • Apply regulatory rules and regulations to issue binders
  • Utilize online tools, systems, and resources to assist in the review and processing of applications
  • Interact professionally with our customers, including agents, carriers, or employers
  • Meet and exceed the quality, timeliness, and compliance metrics that make you and your team successful


  • Bachelor's Degree
    • In lieu of a Bachelor's Degree, you may qualify with an Associate's Degree and 3+ years of related experience
  • Experience in a customer service or analytical position; preferably in a similar industry
  • Ability to analyze and problem solve with a quality mind-set
  • Strong verbal and written communication skills
  • Professional, customer-focused, and friendly attitude


    • Starting base salary of$47,000 plus atargeted annual 7% performance bonus
    • Monday through Friday schedule
      • Must be willing and able to work a primary shift Monday through Friday of 9am-6pm, and an occasional shift from 11am-8pm on a rotational basis
    • Phenomenal work environment with perks, which includes on-site fitness center, day care, restaurant and coffee shop, employee activities, and sports leagues
    • A wonderful team of fun, caring, and friendly people to work with
    • Fantastic benefits package that’s hard to find in South Florida

      Zach Wierzba 
      Sr Talent Acquisition Specialist


      NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.

      We require a drug screen and background check. Smoke Free environment.

      WHO WE ARE:

      Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We’re the nation’s trusted source for accurate, objective workers compensation information. We’re the industry leader. At NCCI, we recognize that our employees are the reason our legacy endures today. We’re motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment, guide our success.

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